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Technology and Business Research |
A.A., Software Programming Cascadia Community College, Bothell WA, 2004 |
|---|---|
| Master's in Business Administration, Technology Washington State University, 1998 |
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| B.A., Business Administration, Management
Washington State University, 1995 |
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| A.A.S., Management College of DuPage, Glen Ellyn, IL, 1992 |
| Features | |
|---|---|
| Personal Characteristics |
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| Software Training |
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| Current Projects | |
| Marketing/Sales Skills |
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| Management Skills |
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| Benefits | |
|---|---|
| SBA Consulting, Bothell WA | |
| Business & Technology Consulting | Project Management oversees technical projects for small business. May include technical training for Microsoft office applications, networking, security and data recovery or ecommerce web site development. Business consulting includes retail, phone, customer service management, negotiation training. Technical consulting and writing to include producing elearning tutorials, HIPAA policy or operation documentation. References available upon request. 02/03-present |
| ITT, Everett WA | |
|---|---|
| Faculty | 2006:Project Management, Management Principles. 2005: Accounting principles, accounting cycles, procedures, concepts and methods. Economic theory, systematically examine contemporary economic problems. Financial analysis and ratio application, benchmarking. Professional presentations using PowerPoint for Technical, Proposals, Sales and deliverying bad news. 11/04-11/05, 9/06-present |
| Cascadia Community College, Bothell WA | |
|---|---|
| Click2Learn Interactive Web Design Internship | Designing and implementing interactive proficiency tests students. Analysis and programming opportunity to learn the advantages of utilizing the Click2Learn products in academia. 9/03-12/03 |
| Business & Information Technology Tutor | Provide and assist students with Microsoft Word, Excel, Access and Outlook homework, test preparation, and understanding of concepts. 10/02-03/03 |
| Holland America Line Westours, Inc., Seattle WA | |
|---|---|
| Systems Analyst III | Evaluate operations; provide solutions for both one-on-one and classroom instruction for more efficient systems utilizing Microsoft Office applications.5/99-9/02 |
| Denver Technical College, Denver CO | |
|---|---|
| Adjunct Faculty | E-commerce Trends and Usage. Overview of the competitive advantages to analyzing, marketing and implementing Internet technology. Undergraduate level. 1/99-3/99 |
| Washington State University, Vancouver WA: 1/94 - 5/98 | |
|---|---|
| Technical Instructor | Design curriculum and train one-on-one in classroomenvironment for
WSU-Vand Continuing Education. Windows 3.11,
Windows 95, File Management, Introduction and Intermediate Word and Excel,
Email (Pine), and Sending Attachments with Kermit, FTP,
and Fetch. part-time, 9/96-5/98 |
| Information Specialist | Facilitate and advise faculty and students on search strategies
with print and electronic databases: Portals,
Netscape, First Search, Lexis/Nexis, Ovid, etc. part-time, 7/96-5/98 |
| Technical Instruction | Help-desk technical support and
instruction with PC and Mac for faculty, staff and students. Web page uploading
and maintenance.
part-time, 9/94-5/98 |
| Technical Writing | Instruction for classroom training with Word and HTML. part-time, Fall 97 |
| Technical Integration |
Liaison between the head of the business department and the technically
proficient associate professor. Taught the department head and his current
class of undergraduate students how to conduct electronic research and transfer
files electronically. For the associate professor, I
designed a web-based bulletin board for his graduate
students to supplement classroom discussions and the dissemination of
information. Provided the typically quiet students an opportunity to
interact. part-time, 12/95-5/96 |
| Graphic Illustration | Created Power Point graphs for concepts presented in article
written by Jacobs, Fred A.,
Latham, Claire K., and Lee, Choongseop, "The Relationship of Customer Satisfaction to Strategic Decisions"
Journal of Managerial Issues, Summer 1998. part-time, 1996 |
| Business Information Research | Extract data from financial sources, e.g., Standard & Poor's
directories and RMA for Latham, Claire K.,"Measuring and Interpreting the
Merchandising Ratio," Issues in Accounting Education. part-time, 1995 |
| Management Analysis |
In conjunction with the Small Business Administration, participate in a
team project developing a Strategic Management Planning Analysis of the
Desk-top Publishing Industry for private small business in Vancouver WA.
Determine the competitive advantages for the company and design a growth
management plan. part-time, Spring 1994 |
| Market Analysis | Participated in the development of a Strategic Marketing Analysis
of the Bulk Mailing Industry in Portland OR. Evaluated the environment and
provided recommendations for the retiring owner. part-time, Spring 1997 |
| Copyright Research | Copyright publication research and course content evaluation;
evaluate and grade students' case analysis. part-time, 9/94-5/95 |
| Library Clerical | Circulation desk. Was chosen as student representative to
participate with the search committee for Campus Librarian, Leslie Wykoff.
part-time, 1/94-7/96 |
| Calumet Photographic Inc., Bensenville IL: 2/84-9/92 | |
|---|---|
| Retail Management | Primarily responsible for implementing new procedures in an
existing photographic business. Scheduling, motivating, and implementing new
culture. Liaison for corporate management. 6/92-9/92 |
| Technical Showroom Sales | Provided leadership by focusing on customer needs throughout a
three year period resulting in a continual increase in sales even during the
recession. In 1990, received Department of the Year Award for my leadership
skills. 1988-1992 |
| Technical Phone Sales | Consultant for photographic equipment. Traveled to the Netherlands
as the good-will ambassador for Calumet as part of a vendor-sponsored tour. 1984-1988 |
